What does 925 sterling silver mean?
The term describes an alloy containing 92.5% silver, with the remaining portion made up of other metals. Check each product’s stated material and any supporting documentation.
Is every piece the same finish?
No. Polished, oxidised and plated finishes look different and need different care. The individual listing should identify the finish.
Can silver jewellery tarnish?
Yes. Air, moisture and other substances can cause silver to darken. Read our care guide for storage and cleaning advice.
Is a chain included with a pendant?
Check the specific product’s “What’s included” details; a pendant and a pendant with a chain are different products.
How do I choose the right size?
Start with our sizing guide, then compare your measurements with the product’s chart.
How can I contact Xini Jewellers?
Email xinijewellers@gmail.com and include the product link or order number relevant to your enquiry.